Hard Rock Hotel & Casino Punta Cana

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Information & Facts

Accessibility

The hotel includes elevators throughout all buildings. Once out on the paths, sidewalks are paved and level, so movement throughout the property is relatively smooth.

Activities / Excursions Outside the Resort

Book a boat ride along the coastline, swim with dolphins, go snorkeling and visit a sugarcane plantation; these are just a few of the many excursions available outside the resort. The hotel features a full menu of activities, and can arrange these for guests, including transportation.

Best Bits for Kids

Homemade ice cream all day, kids waterpark and Lazy River, a wealth of arts and crafts at the kids’ club, mini golf, and a variety of games at the Extreme Center will keep kids busy from check-in to checkout.

Best Bits for Parents

Spend the day lounging alongside one of the adults-only swimming pools, book a couples massage at Rock Spa, enjoy dinner for two at Montserrat Manor, or dance the night away at Oro Nightclub.

Best Family Beaches

The Hard Rock Hotel & Casino Punta Cana overlooks both the Caribbean Sea and the Atlantic Ocean, which results in a strong surf and current. As such, the hotel recommends all guests should stay close to shore when swimming and playing in the water. Lifeguards are on duty from 9am to 7pm each day and the beach closes at 6pm each day. Bali beds are available for reservation using resort credits. Daily activities like volleyball, soccer and basketball are held at the beach.

Digital Detox / Digital Overload

The Signature Family Suite is outfitted with an Xbox 360 with DVDs and games available upon request. Plus, all rooms have satellite TV channels and movies. 

Endorsement Quote

Writer Karon Warren: I visited the property in November just prior to the start of the hotel’s high season. Although the resort was definitely busy, it was never overcrowded at the swimming pools, restaurants or Kids Club.  

Family Traveller's Recommended Family Rooms

Made up of two connecting Caribbean Suites, the Signature Family Suite features one room with a king bed and a connecting room with two double beds. Kids will love the welcome amenities, which includes beach toys, a kids’ special room service menu, L’Oreal Kids bath products, adult-and kid-sized bathrobes and slippers, and a minibar with kid-friendly drinks and snacks. The kids even can play their own Xbox 360 with DVDs and games available upon request. In addition, there is a private bath with double showers, a living room with half bath and a dining room. Celebrating a child’s birthday during your visit? Stop by the Public Relations desk to request a complimentary mini birthday cake.

Food & Drink

There are nine restaurants included in the all-inclusive rate at the Hard Rock Hotel & Casino Punta Cana. You won’t need a reservation (although sometimes they’re a good idea), but you will need to dress accordingly when dining in these eateries. For restaurants requiring 'beachside casual” dress, plan to wear shorts, capri pants, skirts, sneakers, sandals and flip-flops. If coming in from the pool, a wrap or cover-up is necessary, and shirts are required at all times. When it’s time for “resort casual, ” go for long pants, jeans, dress shorts, and a collared shirt or polo for men. Women can choose from blouses, skirts, slacks or dresses with dress shoes or sandals. No sleeveless shirts or flip-flops are permitted. No bathing suits are permitted at any time.

Cafetto: This 24-hour cafe serves breakfast, lunch, dinner and snacks.

Ciao: Open for breakfast, lunch and dinner, this restaurant features an Italian-themed menu.

Ipanema: Located by the Lazy River out near the beach, this outdoor restaurant offers Brazilian meats and poultry for dinner. An extensive salad bar also is available.

Isla: Located by the Isla Pool, this eatery is open for breakfast, lunch and dinner and serves Caribbean cuisine.

Los Gallos: This Mexican restaurant is open for dinner only.

Pizzeto: Enjoy Mediterranean-influenced dishes including their artisanal brick oven-style pizza for lunch or dinner in a casual atmosphere.

The Market: Enjoy breakfast, lunch and dinner in this buffet-style restaurant.

Toro: Located near the Moon Pool close to the beach, this buffet-style restaurant is open for breakfast and lunch.

Zen: Not surprisingly, this teppanyaki restaurant serves up Japanese and Chinese cuisine.

Lima Deli: Perfect for a snack, sandwich, or various breads and bagels.

Ice Cone: Sample some adventurous flavors of homemade ice cream at this dining spot.

The hotel also includes two restaurants not included in its all-inclusive rates. These are:

Montserrat Manor: With a menu of modern Japanese-Peruvian fusion, choose from entrees, prime cuts of meat and seafood.

Rain Deli: Located in the casino, this eatery features light snacks, sandwiches and other choices.

Getting There

The hotel is approximately 20 minutes from Punta Cana International Airport along the interstate highway. The hotel recommends all guests book transfers to and from the airport when booking their reservations; there’s information on booking airport transfers on the hotel’s website.

Hotel Shop

The hotel features a collection of nearly 20 shops, ranging from name brands to boutique-style stores. Collect souvenirs or add to your wardrobe with a variety of wares along the shopping strip in the main building.

Hotel Vibe

From the moment guests enter the Hard Rock Hotel & Casino Punta Cana, music fills the air and velvet chairs welcome visitors to sit and take in the atmosphere. Music memorabilia is everywhere, capturing the attention of passersby. The main building serves as a busy thoroughfare in the bustling community that is the main dining and shopping center of the resort. Move on to the various accommodation buildings and the atmosphere relaxes immensely. Lush, landscaped grounds provide a peaceful horizon from room balconies, while the glistening waters of the swimming pools, reflection pools and, of course, the ocean, add to the serene scene.

Location

Overlooking the Atlantic Ocean, the hotel sits along Bavaro area of Punta Cana in the Dominican Republic. This area is well-known for its extensive collection of all-inclusive resorts.

Pools

In total, there are 13 swimming pools throughout the resort. For families, the best pools are the Central Pool, where there is music and daily activities; the Family Pool, which has music, water slides and kid-friendly activities; and the water park, which has a water slide, dumping bucket and water sprays, plus a regular swimming pool and toddler pool. A lifeguard is on duty at the water park.

The other resort pools include the Bongo Pool, Moon Pool, Guitar & Drums Pool, Woodstock Pool, and Eclipse Pool. If visiting with children, parents may want to avoid the adults-only Eden Pool, which features European-style bathing; the Sax Pool, which is the “silent” pool; and the members-only Isla Pool and Sun Pool.

There’s also a Lazy River near the water park, and floats are provided.

The water park is open from 10am to 6pm Towels are available poolside from 9am to 7pm

Rooms

The hotel contains 1, 775 rooms in 16 buildings, with 140 ocean-view rooms. All 10 room types are labeled as suites, although the majority are traditional hotel rooms with either one king or two double beds. The Signature Family Suite is actually two connected standard guest rooms (Caribbean Suites). The Signature Presidential Suite (one- and two-bedroom options) and Rock Star Suite are actual suites with living areas, dining rooms, and two bathrooms.

Spa & Pampering for Adults

At the Rock Spa, enjoy the ultimate in relaxation with a variety of treatments for body, mind and soul. The spa menu features services for massage, facial treatments, body treatments, body-firming offerings, and even music-centric Rhythm and Motion treatments.

Sports

Head to the two lighted hard courts for a bit of tennis, or plan a tee time at The Hard Rock Golf Club at Cana Bay, an 18-hole, par-72 course just a short shuttle ride away. A state-of-the-art fitness center and fitness classes also are available.

Room Service

Enjoy 24-hour room service as part of the room rate.

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